Privacy Policy
We respect your privacy and handle your information in line with the Australian Privacy Principles.
This policy explains how Make a Difference Academy collects, uses and protects the personal information you provide through this website. By using this site and our enquiry form, you agree to the practices described here.
Information we collect
When you submit an enquiry, we collect the details you choose to provide: your name, email address, optional phone number, your profession, the program you are interested in and your message. We do not collect sensitive health information through this website.
How we use your information
We use your information solely to respond to your enquiry, recommend a suitable program and communicate with you about Make a Difference Academy. We do not sell your information, and we do not share it with third parties except the trusted services we use to operate the site and reply to you.
How enquiries are delivered
Enquiries are delivered by email through our transactional email provider, Resend, and are received by our team. The website is hosted on Vercel. These providers process data on our behalf to deliver your message reliably.
Data retention
We keep enquiry information for as long as needed to respond to you and to manage our legitimate business records, after which it is securely removed.
Your rights
You can ask us to access, correct or delete the personal information we hold about you. To make a request, contact us through our enquiry form.
Cookies and analytics
This site may use privacy-respecting analytics to understand how visitors use the site so we can improve it. This data is aggregated and is not used to identify you personally.
Changes to this policy
We may update this policy from time to time. The current version always appears on this page.
This policy is provided as general information. We recommend Make a Difference Academy have it reviewed against its specific circumstances and current Australian privacy law.